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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jerry Simmons

September 3, 2025

5  out of  5
rating by Jerry Simmons
"Erica is very knowledgeable and is always pleasant and helpful. I feel she is a great asset for State Farm and we customers. We understand the secretary's handle the everyday operations and Erica has proven over the years to be one of the best. Jerry Simmons 9/3/2025."
We responded:
"Thank you for your kind words, Jerry! We’re thrilled to hear Erica’s knowledge and helpfulness have made a positive impact. She’s a valued member of our team, and we truly appreciate your trust in State Farm."
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River Norr

September 3, 2025

5  out of  5
rating by River Norr
"Kayleigh was very helpful transitioning the care payments from my grandpa to myself. Quick, efficient, helpful, and kind."
We responded:
"Thank you for your feedback! We’re glad Kayleigh could make the transition smooth and provide quick, helpful, and kind service. We appreciate your trust in our team for your vehicle insurance."
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Brad Allen

August 28, 2025

5  out of  5
rating by Brad Allen
"Kayleigh was amazing!! She was so helpful and friendly! She is exactly what State Farm is looking for in an employee!!"
We responded:
"Always great to have you in the office Brad & Betsy! Thanks for all of your support over these 18+ years!"
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Mikel Pentkowski

August 27, 2025

5  out of  5
rating by Mikel Pentkowski
"Always have the best customer experience. Thank you Kayleigh for all your help."
We responded:
"Thanks for the kind words Mikel!!!! "
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michael lopez

August 27, 2025

5  out of  5
rating by michael lopez
"Erica Hickman was amazing on getting our new car added to our policy, she went above and beyond to help us get the best rate. She worked her magic and it is truly appreciated."
We responded:
"Thanks for taking the time to recognize Erica! We are lucky to have her on the team and we appreciate you!!!"
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Jack Becker

August 25, 2025

5  out of  5
rating by Jack Becker
"Our computer was compromised twice in a period of three weeks with $4000 being taken from our checking account. In addition, this affected all our automatic payments, including State Farm. I cannot say enough about the outstanding service that I have received from Kayleigh Turnstall, account rep, for Kevin McGraw. I've personally spoken to her three times at the office and numerous times by phone. She is extremely courteous, professional, and very helpful. Also, it is a pleasure dealing with someone from Ireland, a country that I highly respect. After our previous State Farm agent retired, I was fortunate to stop by at Kevin's office, which is only two miles from us, and was immediately welcomed by all. Would highly recommend this office to anyone who needs insurance."
We responded:
"Hi Jack! Thank you so much for sharing your experience and recommendation! We’re so glad Kayleigh and our team could be there to support you during a stressful time. Your kind words mean a lot, and we’re grateful you chose Kevin McGraw State Farm to take care of your insurance needs."
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David Bell

August 21, 2025

5  out of  5
rating by David Bell
"Called today to make a quick policy change. Kayleigh was super helpful and the change was made within 15 minutes of hanging up the phone."
We responded:
"Hey David! Thank you for your review! We’re glad Kayleigh could assist quickly and make your policy change in no time. We appreciate your feedback!"
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Neil Calden

August 20, 2025

5  out of  5
rating by Neil Calden
"Keighley was helpful resolving my issue. Nice office and good staff."
We responded:
"Hi Neil, thank you for your review! We’re glad Keighley could help resolve your issue and that you had a positive experience with our office and team. We appreciate your feedback!"
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Laura

August 20, 2025

5  out of  5
rating by Laura
"Erica is always a pleasure to speak to! She helps me out and is always understanding and ready to see how she can help. Would recommend this State farm branch if your looking for insurance!"
We responded:
"Hi Laura, thank you for your kind words! We’re glad Erica could provide helpful and understanding service. We appreciate your recommendation and trust in Kevin McGraw State Farm Insurance!"
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A Bassler

August 18, 2025

5  out of  5
rating by A Bassler
"Erica is a great asset to have - superior customer service."
We responded:
"Thank you for your kind words! We’re glad Erica could provide you with superior customer service. She’s a wonderful part of our team, and we appreciate your recognition!"
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Linda

August 18, 2025

5  out of  5
rating by Linda
"I have been a State Farm customer all of my adult life. The agents that have been assigned to me have been great, and the office personnel have been very helpful and friendly. They go out of their way to listen to you and answer any questions you may have. I would like to give a special recognition to a an account representative whose name is Kayleigh T. She is a great asset to State Farm. She listened to all my concerns, answered my questions and has kept in contact with me for any and all updates. Thank you Kayleigh. You are the best!!"
We responded:
"Hi Linda, thank you so much for your kind words and for being a valued State Farm customer! We’re thrilled to hear that our team has consistently provided helpful and friendly service. We appreciate your trust and look forward to continuing to serve you!"
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Joseph Perusek

August 15, 2025

5  out of  5
rating by Joseph Perusek
"Our experience with Kayleigh was fantastic. Kayleigh was very attentive to all of our needs and patient with us. We were very impressed by the level of customer service she provided to us. Our process was smooth and efficient . I would highly recommend Kayleigh at this agency to help you will all your insurance needs."
We responded:
"Thank you for sharing your experience! We’re thrilled Kayleigh could provide attentive service and make your insurance process smooth and efficient. We appreciate your recommendation and look forward to helping you with all your State Farm Insurance needs."
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Justin White

August 12, 2025

5  out of  5
rating by Justin White
"Kayleigh was amazing help! Such a nice person to talk to and super helpful"
We responded:
"Hi Justin, we’re so happy to hear that, and we’ll be sure to share your kind words with Kayleigh! Thank you for choosing Kevin McGraw State Farm Insurance."
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glenn branham

August 12, 2025

5  out of  5
rating by glenn branham
"I have been with State Farm for approximately 6 months and I moved up north. The house was inspected by a State Farm representative who identified some issues and put my policy in cancellation status. I felt these issues were impossible to overcome and furthermore not able to satisfy the underwriter. Kayleigh advised me what needed to be done such as photos and receipts. At this point I was already shopping around for a replacement insurance and all the quotes were higher than State Farm. Kayleigh continued to work between myself and the underwriter for approximately two weeks until the home was signed off to be in good standing. Kayleigh continued to text, call and email me during this process. It’s not often you find a person who is employed by a company that go the extra mile these days. It would have been easier for her to tell me sorry and continue with her day. I appreciate her hard work and dedication. I hope your boss and company recognizes your dedication and commitment to State Farm. This is one of the reasons I decided to insure my autos and home with Kevin McGraw insurance. I use to have the big box store insurance companies where I couldn’t speak to a human on the phone. Thank you sincerely Glenn Branham"
We responded:
"Hi Glenn, thank you for sharing your story and for trusting Kevin McGraw State Farm Insurance with your home and auto coverage. Kayleigh will be thrilled to know her dedication and persistence made such a difference. Your kind words mean a lot to our team! "
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Jesus Flores

August 12, 2025

5  out of  5
rating by Jesus Flores
"I’ve had a great experience with State Farm agent Kevin McGraw and his team. They’re knowledgeable, responsive, and truly care about their clients. Kayleigh, in particular, has gone above and beyond to make sure my questions are answered and my coverage is right for me. Highly recommend their office to anyone looking for reliable, friendly service."
We responded:
"Hi Jesus, we’re thrilled to hear about your positive experience with Kevin McGraw State Farm Insurance and the team! Kayleigh will be especially happy to hear your kind words. Thank you for recommending our office!"
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Yvonne Detten

August 8, 2025

5  out of  5
rating by Yvonne Detten
"Today I had to call in a glass claim for one of my vehicles. I spoke to Kayleigh she was very helpful, great customer service!"
We responded:
"Hi Yvonne, thank you for sharing your experience! We’re glad Kayleigh was able to assist you with your glass claim and provide great customer service. We appreciate your trust in us!"
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Janet Mandell

August 7, 2025

5  out of  5
rating by Janet Mandell
"Leah was great. She helped me get my new golf cart insurance in no time. I had full coverage within an hour of cart being delivered."
We responded:
"Thank you for the great feedback! We’re happy Leah could get your golf cart fully covered so quickly. We appreciate you choosing us for your insurance needs!"
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Andrei Brăescu

August 6, 2025

5  out of  5
rating by Andrei Brăescu
"I just had a long email exchange with Erica Hickman (she’s the Account Manager). 21 emails to be exact. Saying that she went above and beyond would be an understatement. I managed to ensure my equipment in minutes. Thank you Erica for your professionalism and dedication."
We responded:
"Thanks for the kind words Andrei! Erica is a huge asset to our company. Thank you for your support of our practice!"
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Gabby Stewart

August 5, 2025

5  out of  5
rating by Gabby Stewart
"Kayleigh was very helpful! She insured I had a positive experience and made everything as easy as possible for me as a customer!"
We responded:
"Thanks so much for taking the time to let us know about your experience with our office and Kayleigh! We appreciate you!"
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callie fish

August 4, 2025

5  out of  5
rating by callie fish
"5 stars because a person answered - Leah! She was extremely helpful in assisting with a tow problem and very prompt in calling me back with a solution. Leah was a pleasure to work with. Thank you."
We responded:
"Thank you for the 5-star review! We’re so glad Leah was able to assist you quickly and effectively with your tow issue. Her dedication to great service truly makes a difference. We appreciate your kind words and the opportunity to help with your insurance needs!"
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Mark Furlanetto

July 31, 2025

5  out of  5
rating by Mark Furlanetto
"We have used Kevin’s office for many decades for all of our insurance needs. The team there, including Leah, are always quick to respond and support our needs."
We responded:
"Thank you for your long-standing trust and loyalty! We’re grateful to hear that Kevin’s office, including Leah, has consistently provided quick and supportive service for all your insurance needs. It’s a pleasure to serve you!"
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Malissa Robinson

July 30, 2025

5  out of  5
rating by Malissa Robinson
"Never had any issues, been with them for years. 😊 Kayleigh helped me change my information and it was very easy."
We responded:
"Hello Malissa, thank you for your loyalty and for sharing your positive experience! We're so glad to hear that you've been satisfied with our service over the years. 😊 Your continued trust means a lot to us, and we're here to help with anything you need. If you ever have any questions or need assistance, don't hesitate to reach out! "
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Victor Kelley

July 29, 2025

5  out of  5
rating by Victor Kelley
"Easy over the phone payments with Leah, fast action and Speedy email receipts. Hi Kevin McGraw."
We responded:
"Hi Victor, thank you for the great feedback! We're happy to hear Leah made your phone payment process quick and easy, and that you received everything promptly. We appreciate the shoutout to Kevin and look forward to assisting you again soon!"
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Linda Shepherd

July 28, 2025

1  out of  5
rating by Linda Shepherd
"Do not bother doing business with this SF agent’s office. It’s a horrific experience. The agent himself-if you can speak with him-is fine (you can never get him on the phone or to call back). The office staff is belittling, degrading and condescending to their insured! Andrea, Kayleigh and Erica especially. Avoid them! Questions I had did not get answered, they asked for documents repeatedly I had already provided. These 3 individuals do not even know State Farm protocols or necessary minimum insured requirements. I have hit the road, left this agency and moved on to another insurance provider. I have repeatedly been let down by this agency and made to feel I am small and stupid by the staff. Adios!!!"
We responded:
"Hello Linda, thank you for your feedback and for your years of loyalty with our office. I have conducted a thorough review of every encounter you’ve had with our office and met with each team member. I apologize that you feel the way you do but in reviewing your case it shows the questions and concerns were regarding a specific policy you wanted to keep after you decided to change companies as you moved in with a family member. The policy you wanted to keep requires very specific documentation in order to continue this policy. The 3 team members you are mentioning have been with our agency a very long time and Brenda, our office manager, has been with us for 17 years and is truly one of the best team members anyone could ever ask for. Again, my apologies if you feel we did not live up to your expectations and we wish you well in the future. "
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Anthony Allen

July 25, 2025

5  out of  5
rating by Anthony Allen
"Kayleigh Tungstall was such a great help today, securing rental coverage for a new lease. I love working with people who are competent, friendly, and so helpful!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that Kayleigh provided such helpful and friendly service while securing your rental coverage. We truly appreciate your trust and look forward to assisting you again in the future!"